Carl Zeiss AG

Workload Automation Specialist (m/w/d)

73447 Oberkochen

Your Role

  • Assist in delivering global and business-critical Workload Automation and related Monitoring services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs
  • Provide SLA 1 Class Support for the Workload Automation Service
  • Maintain the operational model of our Workload Automation Tool
  • Participate in migration projects within the Workload Automation domain
  • Keep documentation up to date, ensuring connections and processes between all services while minimizing overlaps between services delivered by different teams in the Workload Automation domain
  • Identify potential risks to service delivery and assist in developing strategies to mitigate these risks, ensuring business continuity and minimal disruptions
  • Assist in assessing and enhancing Workload Automation processes, implementing best practices and standards to optimize service delivery efficiency

Your Profile

  • Bachelor’s or master’s degree in the field Computer Science or equivalent experience in the IT industry
  • Initial working experience in Workload Automation and IT Operations
  • Basic experience with Workload Automation Tools
  • Deep knowledge of service delivery within ITIL guidelines
  • Ability to understand and hold various roles in IT
  • Experience in coordinating and communicating complex tasks
  • Excellent communication skills in English and the ability to work both independently and as part of an international team
  • Proactive mindset with a focus on collaboration and empathy in dealing with stakeholders

Your ZEISS Recruiting Team:

Mrs. Selina Riccio
Carl Zeiss AG

Carl Zeiss AG

73447 Oberkochen
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