Director Service Management (m/w/d)

73430 Aalen

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5.We are seeking an experienced and dynamic Head of Global Business Service Center to lead our operations in Eastern Europe – Country TBD. This role will build up various Global Business Service Center functions and activities within our global GBS organization. Lead the setup and management of the Global Business Service Center in an eastern european country. Hire, onboard and manage a team of professionals, develop local talents and foster a high-performance culture through team morale and entrepreneurial mindset to drive End-to-End processes, continuous improvement, automation, and innovation within the Global Business Service Center. Oversee typical GBS functions, such as accounting, controlling, procurement, HR, marketing, sales etc. Ensure proper risk and compliance management for all Service Center hub processes and activities. Define and implement strategies and tools to optimize service delivery and efficiency in alignment with the GBS leadership team and the Global Process Owners. Report regularly to SVP Global Business Services and senior management on the performance and progress of the Global Business Service Center Hub. Represent the center in GBS leadership forums and initiatives. 10 years+ proven experience in setting up and managing a Shared Service Center. ~ Proven track-record of improving efficiency within transactional support functions . ~ Fluency in English, other major European languages (Spanish, French) are a plus. ~ We offer you an international working environment with an open and inclusive company culture. In addition, you can expect flexible working models, sustainable development opportunities and various offers for the compatibility of family and career as well as health and well-being.
Eine Stellenanzeige von Joobel

Voith SE Co. KG

73430 Aalen

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